Over-the-Counter (OTC) Benefit
As a Lakeland Care +Health member, you receive $50 worth of OTC medications and supplies delivered to your home, free of charge, each month. That’s $600 a year to use towards your OTC needs! A new $50 allowance will be issued to you each month. Unused portions of the monthly dollar amount will be carried over into the following month. Dollar amounts expire at the end of each calendar year OR if you disenroll before the end of the year.
To order your OTC medications by phone: Call DrugSource, Inc. at 1-877-319-9667 (TTY: 1-800-526-0844) from 8:30 a.m. – 10:00 p.m.
To order your OTC medications online: Log onto your account at https://shopping.drugsourceinc.com/icarelakeland/
SilverSneakers© Fitness Program
SilverSneakers is a fitness benefit that includes access to 15,000+ fitness locations* nationwide, exercise equipment and other amenities, group exercise classes led by certified instructors, a support network and online resources. Signature SilverSneakers classes designed for all levels and abilities are offered in traditional fitness classrooms.
More than 70 SilverSneakers FLEX® class options including Latin dance, yoga, tai chi and walking groups are offered in settings outside the traditional gym. Three BOOM® classes, MIND, MUSCLE and MOVE IT, offer more intense workouts inside the gym. Eligible plan members simply show their personal SilverSneakers ID number at the front desk of any participating location to use the benefit. Members may get their SilverSneakers ID number and find locations and classes at silversneakers.com.
If you have additional questions regarding your SilverSneakers eligibility or membership, call 1-888-423-4632 (TTY: 711) Monday through Friday, 8 a.m. to 8 p.m. ET.
Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. © 2018 Tivity Health, Inc. All rights reserved.
*At-home kits are offered for members who want to start working out at home or for those who can’t get to a fitness location due to injury, illness or being homebound.
Telehealth is FREE video-based medical appointments with a doctor or other licensed provider of your choice, up to 12 telehealth visits.
- iCare Partners with American Well to offer urgent care, primary care, behavioral health, and nutrition visits
- There are three ways to connect to a medical provider online:
- Access the American Well app via your cell phone or tablet
- Access American Well’s website, 24 hours a day/7 days a week/365 day a year
- Come to iCare’s Milwaukee office and have a telehealth appointment in our private telehealth clinic! (Monday – Friday, 8:30 a.m. to 5:00 p.m.)
- Choose doctors from several medical specialties:
- Primary Care (Internal Medicine, Pediatrics, Urgent Care, Emergency Medicine)
- Or, choose other clinical providers:
- Physician Assistants, Nurse Practitioners, Psychologists, Nutritionists
Contact your care manager today!
Independent Care Health Plan (iCare) is a Medicare Advantage (HMO SNP) organization with a Medicare contract and a contract with the State Medicaid program. Enrollment in plans insured by iCare depends on contract renewal. Plans insured by iCare are available to anyone who has both Medical Assistance from the State and Medicare. For more information about long-term care options available to you, contact your local Aging and Disability Resource Center (ADRC). The ADRC can also assist you with information about eligibility and enrollment. This information is not a complete description of benefits. Call 1-800-777-4376 (TTY:1-800-947-3529) for more information. Independent Care Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-777-4376 (TTY: 1-800-947-3529). LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-800-777-4376 (TTY: 1-800-947-3529).