Elderly Woman With Caregiver

When you become a member of the Family Care Program, you will work with a team of professionals from Lakeland Care. This is your care team and it includes YOU and:

  • Anyone you want to be involved, including family members or friends;
  • A Registered Nurse from Lakeland Care;
  • A Care Manager from Lakeland Care; and
  • Other professionals may be involved depending on your needs. For example, this could be an occupational or physical therapist, or a mental health specialist.

You are a central part of your care team and you should be involved in every part of planning your care. Let your team know if you need any assistance to take part in the process.

The job of your care team is to work with you to:

  • Identify your strengths, resources, needs and preferences.
  • Develop a care plan that includes the help you need.
  • Ensure that the services Family Care provides meet your needs and that they are cost-effective.
  • Make sure the services in your plan are actually provided to you.
  • Make sure your care plan continues to work for you.

Lakeland Care encourages family members, friends and other people that are important to you to be involved in your care. Family Care does not replace the help you get from your family, friends or others in the community. We will work with you to build on these important relationships. We can also help find resources in your community that can assist you, such as libraries, senior centers and churches.

When needed, we can also help find ways to strengthen your support network. For example, if the people who help you need a break, we can provide respite services. Respite provides a temporary break for your caregivers to give them time to relax and maintain their own health.