Billing and Claims Submission
Claims Submission Options
Lakeland Care providers have three methods of submitting electronic claims to WPS:
Option 1: PC-ACE Pro 32 – WPS offers and supports this free software to submit claims electronically. This software provides an electronic process to receive claims status, perform eligibility searches, and view/print an Electronic Remittance Advice (ERA) in place of paper Provider Remittance Advice (PRA). For more information on the initial setup of this option, please call WPS EDI at 800-782-2680, selection #2, and follow all Family Care prompts, or visit WPS Health Insurance website.
Option 2: Contact a clearinghouse or billing service to submit claims on your behalf. For more information, visit WPS Health Insurance website.
Option 3: Spreadsheet Submission – This is a fast and easy way for providers to submit paperless claims. Must have access to and knowledge of Microsoft Excel or similar spreadsheet software. The WPS Excel Spreadsheet can be requested by emailing FCWPS@wpsic.com.
WPS can be contacted at: 800-782-2680, selection #2, follow all Family Care prompts, or FCWPS@wpsic.com.