Reporting Fraud or Privacy Concerns

Lakeland Care, Inc. (LCI) is committed to preventing fraud, waste, and financial abuse, and ensuring appropriate use of public resources. Additionally, LCI is dedicated to protecting the privacy of our members. Fraud, waste, financial abuse, privacy concerns, security breaches, or any unethical conduct should be reported regardless of the source, which may include a/an:

  • LCI member;
  • LCI provider or employee of an LCI provider;
  • Employee of an LCI member who participates in the Self-Directed Supports (SDS) option;
  • LCI supplier or employee of an LCI supplier;
  • LCI employee; and/or
  • Any other individual who may be taking advantage of LCI’s resources.

Anyone wishing to report any form of suspected fraud, waste, financial abuse, privacy violation, security breach, or unethical conduct may remain anonymous, and should contact LCI’s Compliance Division via one of the below methods. Please include as much detail in your report as possible (who, what, when, where, why, how, how much, etc.).

           Lakeland Care, Inc.

           Attn: Compliance Division 

           N6654 Rolling Meadows Drive

           Fond du Lac, WI 54937

You can report to any suspected fraud, waste, or financial abuse to State and Federal agencies as follows:

You can report any privacy concerns to State and Federal agencies as follows:

  • Wisconsin Department of Health Services, DHCAA Privacy Officer
    • Phone: 1-608-266-5484
  • U.S. Department of Health and Human Services, The Office for Civil Rights