Over-the-Counter (OTC) Benefit

As a Lakeland Care +Health member, you receive $12 worth of OTC medications and supplies delivered to your home, free of charge, each month. That’s $144 a year to use towards your OTC needs! A new $12 allowance will be issued to you each month. Unused portions of the monthly dollar amount will be carried over into the following month. Dollar amounts expire at the end of each calendar year OR if you disenroll before the end of the year.


To order your OTC medications by phone: Call DrugSource, Inc. at 1-877-319-9667 (TTY: 1-800-526-0844) from 8:30 a.m. – 10:00 p.m.


To order your OTC medications online: Log onto your account at www.drugsourceinc.com/lakeland

Enhanced Dental Services

An extra $2,500 a calendar year for preventive and comprehensive dental services from our network providers

  • Oral Exams and Cleaning: Up to 2 per calendar year
  • Dental X-Rays: Up to 1 per calendar year
    • X-Rays are limited to either 1 panoramic or 1 full set per calendar year
  • Emergency Office Visits & Diagnostic Services: Up to 2 per calendar year
  • Simple Restorative Services
    • Limited to Amalgams/Resins (No root canals or crowns): One restoration per tooth per calendar year
  • Simple Extractions (No Surgical Extractions)
  • Basic Partials and Basic Dentures are covered, no coverage for repair

These services are in addition to the standard dental benefits provided by Medicaid and Medicare. Contact your Care Manager for more information about this benefit at 1-855-306-7918 (TTY: 1-800-947-3529). Please see your Summary of Benefits for additional information about this benefit.

Enhanced Vision Services

An extra $150 per calendar year towards frames and lenses

As a Lakeland Care +Health member, you receive up to $150 a calendar year for lenses and frames. This can be applied to any frames and lenses from our network of vision providers.

SilverSneakers© Fitness Program

SilverSneakers is a fitness benefit that includes access to 13,000+ fitness locations* nationwide, exercise equipment and other amenities, group exercise classes led by certified instructors, a support network and online resources. Signature SilverSneakers classes designed for all levels and abilities are offered in traditional fitness classrooms.


More than 70 SilverSneakers FLEX© class options including Latin dance, yoga, tai chi and walking groups are offered in settings outside the traditional gym. Three BOOM© classes, MIND, MUSCLE and MOVE IT, offer more intense workouts inside the gym. Eligible plan members simply show their personal SilverSneakers ID number at the front desk of any participating location to use the benefit. Members may get their SilverSneakers ID number and find locations and classes at silversneakers.com.


If you have additional questions regarding your SilverSneakers eligibility or membership, call 1-888-423-4632 (TTY: 711) Monday through Friday, 8 a.m. to 8 p.m. ET.

SilverSneakers, SilverSneakers FLEX and BOOM are registered trademarks or trademarks of Tivity Health and/or its subsidiaries. © 2017 Tivity Health. All rights reserved

*At-home kits are offered for members who want to start working out at home or for those who can’t get to a fitness location due to injury, illness or being homebound.


Independent Care Health Plan (iCare) is a Medicare Advantage HMO SNP organization with a Medicare contract and a contract with the State Medicaid program. Enrollment in any iCare plan depends on contract renewal. Plans are available to anyone who has both Medical Assistance from the State and Medicare. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. The Part B premium is covered by the State if you are a full-dual member. Premiums, co-pays, co-insurance, and deductibles may vary based on the level of Extra Help you receive. Please contact the plan for further details. The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.

H2237_IC1586 Accepted 11/02/17, DHS Approved 12/18/17. Filed by Independent Care Heath Plan.