Jen has extensive leadership experience in health/long term care and Family Care. She has been a leader in various health and long-term care settings, including hospice, nursing home, and community care management. Prior to joining Lakeland Care in the fall of 2018 as the Assistant Director of Care Management, Jen held senior leadership positions at two Managed Care Organizations. In addition, Jen has experience in quality oversight of the Family Care program, both with the Department of Health Services (DHS) and MetaStar, Wisconsin’s External Review Organization that monitors quality of the Family Care program.
Her leadership philosophy is deeply rooted in Servant Leadership. She is passionate about excellence in care management practice, the importance of strong teamwork in healthcare, and quality outcomes. Jen earned a Bachelor of Social Work degree from the University of Wisconsin-Eau Claire and a Master of Social Work degree from the University of Wisconsin-Madison, and is certified as an Advanced Practice Social Worker in the State of Wisconsin. She also holds certification as a Professional in Health Care Quality.