Lakeland Care continues to recognize outstanding providers through the C.A.R.E. (Compassion, Accountability, Respect and Enrichment) Award. The C.A.R.E. Award is a way for our care teams to recognize the outstanding service of our providers and individual caregivers. Each quarter an internal Lakeland Care committee chooses three providers/caregivers from all care team submissions and the committee utilizes the C.A.R.E. principles to honor the recognized providers.
Colley Homecare; Mo C.
“Mo worked closely with IDT to get a homeless member moved into the AFH within hours of being contacted. Mo has been in constant communication with LCI staff to ensure a smooth and successful move for the member, who initially was against moving into the AFH. Mo was able to coordinate transportation from the hospital to the AFH, assisted the member in getting his belongings from his previous residence, and getting him to medical appointments. Mo’s flexibility and willingness to do whatever it took to get this member into a stable living environment has made a world of difference! The member is happy, healthy, and thriving after many months of being homeless. The member is very thankful for Mo as well.” -Nominated by Amy K.
Supportive Learning Care SHC Agency; Courtney K.
“Courtney always goes above and beyond for LCI members. Courtney is always willing to assist IDT in ensuring that members are safe in their homes and the community. Courtney has assisted in problem solving issues and concerns that have arose with LCI members. Courtney’s swift thinking played a major role in IDT being able to identify the cause of a member’s increased seizure activity. Courtney was pivotal in working with an LCI member to get set up a continuous glucose monitoring system. She ensured that SLC staff were trained on the system and how the member would manage supply refills. Courtney is a dedicated employee of SLC!” -Nominated by Amy K.
Mahlstedt AFH; Bob and Judy M.
Our Member, who has lived with Bob and Judy for almost 20 years, recently had to be admitted to a nursing home for rehab. Bob and Judy have gone above and beyond to ensure that her needs are being met, and the nursing home staff have a better understanding of who she is. Due to COVID-19, they are unable to visit her face to face, so they worked with the nursing home to set up a video call. Being able to see them, as well as her long-term housemates really helped perk our member up. Bob and Judy are so much more than just providers or caregivers to our members who live with them. They work tirelessly to provide a loving compassionate, and nurturing environment for the women in their care. They are also fierce advocates for the health and wellbeing of each women. Words cannot express how thankful Lakeland Care is that our Member and her housemates have you in their lives. -Nominated by Lacey B. and Cherise K.