Lakeland Care continues to recognize outstanding providers through the C.A.R.E. (Compassion, Accountability, Respect and Enrichment) Award. The C.A.R.E. Award is a way for our care teams to recognize the outstanding service of our providers and individual caregivers. Each quarter an internal Lakeland Care committee chooses three providers/caregivers from all care team submissions and the committee utilizes the C.A.R.E. principles to honor the recognized providers.
Touch of Care; John J.
“Always going above and beyond for our members. You are personally requested by so many people and we know it’s because you take time to listen and make them feel cared for and special. When we schedule rides with your company, we know that we can count on our members getting where they need to go on time and safely. Thank you for ALL that you do!”
-Nominated by Andrea M.
Centennial Inn; Elizabeth Z.
“The care and compassion you showed our member in making sure he did not pass away alone, while making sure he was comfortable in his final days by advocating for the care he needed is greatly appreciated. Thank you for showing such compassion.”
-Nominated by Janet R.
GT Independence/GT Financial Services; Kay N.
It was reported to LCI Network Relations and Quality staff that, “GT Independence was willing to work with our member after other providers had declined. They assisted with a recent bed bug situation and Kay helped our member with things that he had accumulated in his apartment. GT Independence continues to treat LCI members with dignity and respect.”
-Nominated by Network Quality and Network Relations Departments