In an effort to enhance and simplify benefits management, the Wisconsin Department of Health Services (DHS) and the Wisconsin Department of Children and Families, launched the MyACCESS mobile app. With the MyACCESS mobile app, people are able to:

• See a high-level overview of the programs they are enrolled in.
• Receive reminders of actions they need to take or proof they need to submit.
• Upload, submit and track documents.

Members enrolled with Lakeland Care need to complete a yearly review to maintain eligibility.  The MyACCESS mobile app can help you complete the renewal timely.  If the renewal isn’t completed on time, you could experience an interruption in your Medicaid services. The Family First COVID-19 Response Act has directed states to maintain Health Care coverage. Wisconsin DHS has responded to this by extending renewal dates. April renewals are now July and May renewals are now August.

For more information on the mobile app check out the MyACCESS Mobile App Webpage.