Lakeland Care recognizes outstanding providers through the C.A.R.E. (Compassion, Accountability, Respect and Enrichment) Award. The C.A.R.E. Award is a way for our care teams to recognize the outstanding service of our providers and individual caregivers. Every quarter an internal Lakeland Care committee chooses three providers/caregivers from all care team submissions and the committee utilizes the C.A.R.E. principles to honor the recognized providers.
Premier County Living, LLC; Curt W.
“Working with Lakeland Care members, you have showed them compassion, they trust you and your staff as you follow through with all your commitments to them. You have gone above and beyond out of the kindness of your hearts to ensure all their needs are met. You have shown your respect for the member’s wishes and have displayed excellent communication skills with the team. Thank you for all your hard work. We greatly enjoy working with you and your staff.”
-Nominated by Stacy P. and Michelle F.
Renee Boudry, AFH; Renee B.
“Thank you for going above and beyond to ensure that our members transition to your AFH was AMAZING. The situation was incredibly stressful, and we had less than two weeks to get everything taken care of. You stepped in and saved the day. You not only focused on helping our member cope with this change and coordinating the logistics of his move; you also took care of all the little things, things that most of us would never even think about. Your work ethic, level of care, and compassion is unparalleled. You are the epitome of Lakeland Care’s mission, vision, and guiding principles. We are honored to be able to work with you, and we are beyond excited to have you working with our member.”
-Nominated by Lacey B. and Cindy K.
Options Counseling Services, LLC; Bruce D. and Hunter S.
It was reported to LCI Network Relations and Quality staff that, “At the end of November, our member lost power at his residence due to a large amount of ice and snow. Options Counseling Services was contacted about providing respite and they agreed that our member could stay at the facility until the power was restored. It was further reported that staff at Options Counseling Services personally transported him to the facility when no other provider could be located.”
-Nominated by Network Quality and Network Relations Departments