Lakeland Care, Inc. to Host Organizational Training Workshops in Dane County

Lakeland Care, Inc. (LCI)’s PEP Up Your Organization workshop program is hosting a free, two-part training session in Dane County designed to coach organizations around employee recruitment, retention and engagement. Standing for Prepare, Engage and Positively Impact, PEP is a highly collaborative and engaging workshop and coaching series designed to enhance your recruiting efforts, engage your current employees, and help prevent employee attrition.

The sessions will take place on Tuesday, October 24 and Tuesday, November 28 from 8:30 a.m. to 12 p.m. at the Verona City Senior Center.

LCI’s previous PEP sessions have served over 63 provider partners across the state. On average, participating organizations experienced a 25% decrease in employee turnover rates, 10% decrease in position vacancy rates and 20% increase in employee satisfaction with their organization within six months.

Bringing LCI’s PEP sessions to Dane County is one of the many ways that the organization is seeking to support their provider partners and equip them with the tools that allow them to provide the best possible quality of care.

“Regardless of where they’re located across the state, the number one thing we’ve heard from our business and provider partners this year is how they’re struggling to recruit and retain talent in today’s competitive workforce,” said Sara Muhlbauer, CEO of Lakeland Care, Inc. “Lakeland Care is dedicated in our mission to empower individuals, strengthen communities and inspire futures – and supporting our provider partners and helping their businesses thrive is one of our main priorities. Our first series of workshops in Dane County was incredibly successful, and we are thrilled to offer another round for these organizations.”

In 2022, LCI was the recipient of a grant from Wisconsin Department of Health Services focused on the direct care workforce, allowing them to offer a series of no-cost workshops and coaching sessions to home and community-based service (HCBS) providers.

In LCI’s first Dane County PEP session in which it coached four HCBS providers, 95% reported that they found value in the provided experience and 96% reported that they would recommend the learning experience to a friend or colleague.

“We signed up for the PEP Workshop with some hesitation, mostly not knowing what to expect from the training, and being skeptical this was going to solve our issues of hiring and retaining employees,” said Todd Klauer, CFO & Owner of Todd Steven & Associates, Inc. in Menasha. “We took the advice from the PEP presentation and within a week we noticed a significant amount of applicants applying for the positions we were trying to fill.”

“Having been in this field for 25 years, I hadn’t expected PEP to provide information I hadn’t already been exposed to at some point; I was mistaken,” said Bill Jones, President of Improved Living Services, LLC in Green Bay. “PEP Session 1 introduced data driven statistics that were really eye opening. Our agency has already begun to implement some fresh ideas from Session 1 and we are looking forward to seeing what develops over the next several sessions.”

To reserve your spot at a session, please email

To learn more about Lakeland Care, Inc. and its services visit For more information about long term care options, contact the Aging and Disability Resource Center (ADRC) in your county: