Our Mission

Enriching individuals’ lives by honoring their values through high quality, cost effective care and supports.

Our Vision

We are a person-centered organization that coordinates care and supports to build and sustain individuals’ success by:

  • Delivering high quality, cost-effective options
  • Expanding individuals’ access and choices
  • Enhancing partnerships and resources
  • Improving the health and well-being of individuals, families and communities 

Guiding Principles

Aligned with the Board Philosophy, Guiding Principles are the specific actions and behaviors that guide Lakeland Care staff in all situations and decisions, define the desired culture of Lakeland Care, and help fulfill our mission.

Teamwork: Build and nurture collaborative relationships while valuing the contributions of all.

Respect: Display a professional attitude that respects diverse opinions, values and expertise of all stakeholders.

Accountability: Accept responsibility for actions and results.

Customer Service: Treat everyone as a customer and deliver high quality service through the dedicated effort of all.

Communication: Utilize an open-minded and solution-focused approach with consistent and timely follow through.